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Privacy Policy

Effective Date: 1/17/2025

By using our Site or services, you acknowledge that you have read, understood, and agreed to this Privacy Policy

1. Introduction

Smoky Mountain Digital ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website "www.smokymountaindigital.com" or engage with our services, including website design, social media management, Search Engine Optimization, branding, advertising, and drone services. By using our Site or services, you consent to the terms of this Privacy Policy.

2. Information We Collect

2.1 Information You Provide
 

Personal Information: 
We may collect the following personal information from you: Contact details: Name, email address, phone number, postal address.

Demographic information: Age, gender, interests.

Business information: Company name, contact information, website URL, industry, marketing budget, etc. (for clients and potential clients).
 

2.2 Automatically Collected Information

When you visit our Site, we may collect certain information automatically, including:

  • IP address

  • Browser type

  • Device information

  • Pages visited and duration of visit

  • Referral source
     

2.3 Information from Third Parties

We may receive additional information about you from third-party sources, such as social media platforms, if you engage with us through those channels.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and improve our website design, marketing, and related services.

  • To respond to your inquiries and provide customer support.

  • To send promotional materials, newsletters, and updates about our services.

  • To comply with legal obligations and enforce our terms and conditions.

  • To analyze website usage and enhance the Site’s functionality.

4. Cookies and Tracking Technologies

Our website uses cookies and third-party integrations, such as Google Analytics and Facebook Ads, to collect usage data, personalize content, and provide analytics. These third-party providers may also set cookies on your device. You can control cookies through your browser settings. Disabling cookies may affect the functionality of our Site.

5. Sharing of Information

We do not sell, rent, or lease your personal information to third parties. However, we may share your information in the following circumstances:

  • With Service Providers: We may share information with third-party service providers who perform services on our behalf, such as email delivery, analytics, and payment processing.

  • For Legal Compliance: We may disclose information when required by law or to protect our legal rights, enforce our terms, or comply with a judicial proceeding, court order, or legal process.

  • In Business Transfers: If we undergo a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When no longer needed, your information will be securely deleted.

8. Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Access to the personal information we hold about you.

  • Request correction of inaccurate or incomplete information.

  • Request deletion of your information, subject to legal and contractual obligations.

  • Opt out of receiving marketing communications.

To exercise these rights, please contact us at [west.mason0311@gmail.com].

9. Children’s Privacy

Our services are not directed to children under 13 years of age, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete it promptly.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the "Effective Date" revised.

By using our Site or services, you acknowledge that you have read, understood, and agreed to this Privacy Policy

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